Privacy policy

This privacy policy is intended to inform users of the ashokaparis.com website how their personal data is collected, used and protected by Maison Ashoka.

Data Controller

The personal data collected on this site is processed by:
Maison Ashoka – 45, rue des Boulets, 75011 Paris, France
SIRET: 852 548 486 00020
Email: contact@ashokaparis.com

Data Collected

We only collect the data necessary to run our business, in particular:

Identity and contact details (first name, last name, address, email, phone number)
Order and payment information
Communication preferences (newsletter sign-up, SMS marketing opt-in)
Browsing data (via cookies and trackers, subject to your consent)

Purposes of Processing

Your personal data is used to:

Process and deliver your orders
Manage customer relations and after-sales service
Send information and commercial offers by email or SMS, where you have consented
Carry out statistical analysis and improve the user experience on our site

Data Recipients

Your data is intended for Maison Ashoka and may be shared with technical service providers acting on behalf of Ashoka Paris (secure payment, delivery, hosting, email and SMS sending).
These providers are contractually bound to respect the confidentiality and security of your data.

The sharing of data with third parties excludes the consent and opt-in data collected as part of our SMS marketing program. This information is never sold, rented or shared with third parties.

Retention Period

Order-related data: 10 years (accounting and legal obligations)
Customer data used for marketing purposes: 3 years after the last contact
Browsing data (cookies): 13 months maximum

Your Rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:

Right to access, rectify and erase your data
Right to object to or restrict processing
Right to data portability

To exercise your rights, you may contact us at:
contact@ashokaparis.com
or by post at the address mentioned above.

You also have the right to lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

By signing up for our newsletter, you agree to receive our news and commercial offers on a regular basis.
You can unsubscribe at any time via the link at the bottom of every email.

SMS Marketing

Where you expressly consent to it, Maison Ashoka may send you SMS messages of a promotional or informational nature (new arrivals, offers, reminders). This consent is collected separately from your email address, at sign-up or at checkout, and is never a condition of purchase.

The data processed in this context is your phone number together with information relating to your interactions with our messages. It is used solely to send these communications and to measure their performance.

Message frequency varies. Message and data rates may apply depending on your carrier and mobile plan.

You can unsubscribe at any time by replying STOP to any of our SMS messages. For any questions, reply HELP or contact us at contact@ashokaparis.com.

Your consent and opt-in data for the SMS program are never shared with third parties for marketing purposes.

Cookies and Trackers

While you browse our site, cookies may be placed on your device in order to:

Make navigation easier and remember your preferences
Carry out audience measurement
Improve our services and our advertising campaigns
Identify abandoned carts so that we can send you, where you have consented, a reminder by email or SMS

An information banner lets you accept, refuse or set your cookie preferences on your first visit.

Data Security

We implement all the technical and organizational measures necessary to protect your personal data against any unauthorized access, misuse, loss or disclosure.

Last updated: June 2026.